Location: Berlin

Salary: Negotiable

Remote: 80%

Duration: 18 months ANU/AUG

German Language Skills: B2 or above

Join Our Dynamic Team in Berlin!

Are you a motivated IT professional looking to make a significant impact while gaining valuable experience with cutting-edge technologies? We have an exciting opportunity for you to join a renowned government institution in Berlin, where you’ll be part of a vibrant environment focused on innovation and growth.

Your Role

As a key member of our team, you’ll take on a critical role in ensuring the smooth operation of our services and applications. Your responsibilities will include:

• Problem Solving: Take ownership of reported customer issues, investigating and diagnosing problems to find effective solutions.
• Incident Management: Lead the incident response flow, ensuring that our services remain reliable and efficient.
• Automation & Optimization: Identify opportunities for automation and implement them to streamline processes.
• Collaboration: Work closely with different stakeholders to conduct blameless post-mortems and continuously improve our systems.
• Monitoring & Support: Monitor SLO alerts, manage error budgets, and resolve open support tickets in compliance with SLAs.

Your Profile

We’re looking for someone who is eager to grow and develop in a challenging yet rewarding environment. The ideal candidate will have:

• A solid educational background in computer science, IT training, or a similar qualification.
• Hands-on experience in IT operations or production support.
• Practical knowledge of Linux platforms.
• Familiarity with technologies such as Proxmox, OpenStack, OpenShift, Artifactory Enterprise, Ansible, Kubernetes, Docker, PostgreSQL, Grafana, Prometheus, GitLab, Terraform, Jira, and Confluence.
• Proficiency in one of the following programming languages: Python, Bash Scripting, Go, or Perl.
• A collaborative mindset with the ability to work flexibly in a 24×7 support model.
• Strong communication skills in German (at least B2) and a good command of English.

Why Join Us?

This is more than just a job—it’s a chance to elevate your career. You’ll be working with some of the most advanced technologies and contributing to critical projects that will strengthen your professional profile. Our team is committed to fostering your growth and providing a supportive environment where your skills will flourish.

If you’re ready to take on new challenges and enhance your CV with a renowned name, we’d love to hear from you!